Privacy Policy

Effective Date: 11/5/2023At Ares Public Adjusters, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices and procedures regarding the collection, use, and protection of your personal information. By using our services or accessing our website, you agree to the terms of this Privacy Policy.Information We CollectWe may collect the following types of information:1. Personal Information: This includes your name, address, phone number, and email address. We collect this information when you provide it to us through our website, phone calls, or other forms of communication.2. Financial Information: When necessary, we may collect financial information such as payment card details. We use this information to process payments for our services.3. Website Usage Information: We may collect information about how you use our website, including your IP address, browser type, device information, and browsing behavior. This information is collected through the use of cookies and similar technologies.How We Use Your InformationWe may use your information for the following purposes:1. Providing Services: We use your personal information to provide you with public adjusting services, process your claims, and communicate with you about your claims.2. Marketing: With your consent, we may use your information to send you updates, newsletters, or promotional materials.3. Improving our Services: We may use website usage information to enhance the functionality and user experience of our website.Information SharingWe do not sell or share your personal information with third parties, except as necessary to provide our services or when required by law.We may share your information with:- Service providers and contractors who assist us in delivering our services.
- Legal authorities and law enforcement, as required by applicable laws and regulations.
- Our affiliated companies for the purposes outlined in this Privacy Policy.Your ChoicesYou have the right to:- Review and update your personal information by contacting us.
- Opt out of marketing communications by following the instructions provided in the communication.
- Request the deletion of your personal information, subject to any legal obligations or our legitimate interests.SecurityWe employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.Use of Salesforce to Store Customer DataAres Public Adjusters uses Salesforce, a reputable customer relationship management (CRM) platform, to securely store and manage customer data, including personal information and potentially sensitive information. We take your privacy and data security seriously, and we want to assure you of our commitment to protecting your information.Types of Data Stored
Personal Information: We may store personal information such as your name, address, phone number, and email address in Salesforce. This information is essential for providing our public adjusting services, communicating with you, and maintaining accurate records.Insurance Claim Information: As part of our services, we collect and store insurance-related data, including policy numbers, claim numbers, and other identifiable information relevant to your insurance claims. This information is crucial for efficiently handling and processing your claims.Contact UsIf you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:Ares Public Adjusters
Email: info@aresclaims.com
Phone: (818) 918-3332

Terms & Conditions

Effective Date: 11/5/2023IntroductionThese terms and conditions apply generally to the use of services provided by Ares Public Adjusters, located at 215 W Alameda Ave Ste 104 Burbank, CA 91502. More specific details about the scope of services, fees, and other particulars will be covered in a separate contract signed between Ares Public Adjusters and individual clients. By using our services, you agree to be bound by these terms. Please read them carefully.ServicesAres Public Adjusters provides public insurance adjusting services to help policyholders settle claims with their insurance providers. This includes assessing damage, determining coverage, calculating claim value, negotiating with the insurance company, and assisting with documentation and paperwork.FeesThe fees for our services will be outlined in a separate contract signed between Ares Public Adjusters and individual clients. Fees are contingent upon the successful settlement of your claim.Claim FundsAll insurance proceeds from settled claims will be made payable to the policyholder as outlined in the separate client contract.ConfidentialityWe respect the privacy of our clients. All information provided to Ares Public Adjusters will be kept confidential as detailed in the client contract.Dispute ResolutionWe will make every effort to resolve any disputes or concerns amicably. If we cannot reach an agreement, we will submit to mediation and arbitration to resolve outstanding issues, as stipulated in the client contract.LiabilityOur liability will be limited as specified in the separate client contract signed between Ares Public Adjusters and individual clients.Changes to TermsWe reserve the right to modify these general terms at any time. Updated terms will be posted on our website. Continued use of our services after changes are posted constitutes agreement to the new terms.Contact UsIf you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:Ares Public Adjusters
Email: info@aresclaims.com
Phone: (818) 918-3332

Water Damage Assessment and Documentation

Our experienced team will assess the extent of the water damage to your property and thoroughly document the damages, ensuring nothing is overlooked.

Water Damage Insurance Claims Management

We will work closely with your insurance company, ensuring you receive the maximum compensation you deserve. Our experts will handle all negotiations on your behalf.

Quick Resolution

Our goal is to expedite the claims process, so you can focus on restoring your home and getting your life back to normal as soon as possible.

Specialized Expertise in Water Damage

Our team of public adjusters specializes in water damage claims and has a deep understanding of the insurance industry.

Personalized Water Damage Claim Services

We treat every client with the care and attention they deserve, providing tailored solutions for your specific situation.

Maximizing Your Water Damage Compensation

Our goal is to maximize your claim, ensuring you're properly compensated for your losses.

• Get Started

What should I do immediately after discovering water damage in my home?

After discovering water damage, it's crucial to take prompt action. First, ensure your safety by turning off electricity and gas if it's safe to do so. Then, try to stop the source of water, if possible.

Do I need a public adjuster for my water damage claim, or can I handle it myself?

While you can file a claim on your own, having a public adjuster on your side can significantly benefit you. We have the expertise to navigate the complex insurance claims process, ensuring you receive fair compensation for your losses.

What should I document when filing a water damage claim?

When filing a claim, document as much as you can. Take photos and videos of the damage, do not contact your insurance company as we will call them on your behalf. Save receipts for any expenses related to the cleanup and restoration of your property.

How long does it take to settle a water damage claim?

The duration of claim settlement can vary depending on the complexity of your case and your insurance company's policies. We work to expedite the process, but it's essential to be patient as insurance claims can take some time to resolve.

Will my insurance premium increase if I file a water damage claim?

Filing a legitimate water damage claim typically won't result in a premium increase, as it is considered a non-fault claim.

What if my insurance claim is denied or underpaid?

If your claim is denied or underpaid, our experienced public adjusters can help you dispute the decision, providing evidence and negotiating with your insurance company to ensure you receive fair compensation.

Can I prevent water damage in the future?

Yes, there are steps you can take to prevent water damage, such as regular maintenance of your plumbing and roof, installing a sump pump, and ensuring proper drainage around your property. We can provide you with tips and resources to protect your home from future water damage.

• Get Started

Damage Assessment and Documentation

Our experienced team will assess the extent of the smoke and fire damage to your property and meticulously document the damages to support your insurance claim.

Insurance Claims Management

We will work closely with your insurance company to ensure you receive the maximum compensation you deserve. Our experts will handle all negotiations on your behalf.

Quick Resolution

Our goal is to expedite the claims process, so you can begin the process of restoring your home as soon as possible.

Specialized Expertise in Fire and Smoke Damage

Our team of public adjusters specializes in smoke and fire damage claims and has a deep understanding of the insurance industry.

Personalized Fire and Smoke Damage Claim Services

We treat every client with the care and attention they deserve, providing tailored solutions for your unique situation.

Maximizing Your Fire and Smoke Damage Compensation

Our goal is to maximize your claim, ensuring you're properly compensated for your losses.

• Get Started

Is smoke and fire damage typically covered by homeowner's insurance policy?

In most cases, smoke and fire damage is covered by homeowner's insurance policies. However, it's essential to review your policy to understand the extent of your coverage and any limitations.

What should I do immediately after a fire in my home is extinguished?

After a fire, it's vital to ensure your safety and the safety of your family. Contact the fire department if you haven't already, and then document the damage with photographs. It's also crucial for our team to conduct an inspection in order to properly document all damages

How can a public adjuster assist with my smoke and fire damage claim?

Our public adjusters will assess the damage, compile detailed evidence, and negotiate with your insurance company to ensure you receive fair compensation for your losses. We're your advocates throughout the claims process.

What if my insurance claim is denied or underpaid?

If your claim is denied or underpaid, we can help you dispute the decision, providing strong evidence and negotiating with your insurance company to ensure you receive a fair settlement.

How long does it take to settle a smoke and fire damage claim?

The duration of claim settlement can vary depending on the complexity of your case and your insurance company's policies. We work to expedite the process, but it's essential to be patient, as these claims can take time to resolve.

Can I prevent smoke and fire damage in the future?

While accidents can happen, we can provide you with tips and resources to minimize the risk of smoke and fire damage in your home, such as proper fire safety measures and maintenance.

• Get Started

Comprehensive Roof Damage Assessment

Our expert team conducts a detailed assessment of wind damage to roofs, ensuring thorough documentation for your insurance claim. This critical step is key in securing the maximum compensation for wind-related roof damages.

Efficient Insurance Claims Management for Wind Damage

Navigating insurance claims for wind damage can be complex. Our public adjusters work diligently with your insurance company, advocating for your right to full compensation. We handle all aspects of the negotiation process for your wind damage claim.

Swift Claims Resolution for Wind-Damaged Roofs

Speed is essential in resolving wind damage claims. Our goal is to fast-track your insurance claim, facilitating quick repairs or replacements for your wind-damaged roof.

Specialized Expertise in Wind Damage

Our team, specializing in wind damage insurance claims, possesses deep knowledge of the insurance industry, particularly in wind damage scenarios.

Personalized Wind Damage Claim Services

We offer customized solutions for each wind damage case, providing the dedicated attention you need.

Maximizing Your Wind Damage Compensation

Our aim is to secure the maximum possible compensation for your wind-damaged roof.

• Get Started

Is wind damage to my roof covered by my homeowner's insurance policy?

In most cases, wind damage is covered by homeowner's insurance. However, the extent of coverage and deductibles can vary. We can help you review your policy and understand your coverage.

What should I do immediately after discovering roof damage from wind?

After discovering roof damage, it's crucial to prevent further damage by covering exposed areas if safe to do so. We have well experienced roofing contractors that we can refer you to.

How can a public adjuster assist with my wind damage claim?

Our public adjusters will assess your roof's damage, gather evidence, and negotiate with your insurance company to ensure you receive the maximum compensation possible. We're your advocates in the claims process.

Will filing a wind damage claim increase my insurance premiums?

Filing a legitimate wind damage claim is typically considered a non-fault claim and shouldn't result in a premium increase.

What if my insurance claim is denied or underpaid?

If your claim is denied or underpaid, we can help you dispute the decision, providing evidence and negotiating with your insurance company to ensure you receive fair compensation.

How can I prevent wind damage to my roof in the future?

We can provide you with tips and resources on how to safeguard your roof against wind damage, such as regular maintenance, reinforced shingles, and proper anchoring methods.

• Get Started