Privacy Policy

Effective Date: May 25, 2026

Ares Public Adjusters values your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit aresclaims.com, contact us, submit a form, or use our public adjusting services.

Information We Collect

We may collect the following information:

• Contact information: name, phone number, email address, mailing address, and property address.
• Claim-related information: insurance policy information, claim numbers, date of loss, damage details, photos, estimates, documents, communications, and other information needed to evaluate or assist with a property insurance claim.
• Website information: IP address, browser type, device information, pages visited, form submissions, and similar usage data collected through cookies, analytics tools, or similar technologies.
• Communication information: emails, text messages, phone call details, consultation requests, and other information you choose to provide.

We do not collect more information than reasonably necessary to operate our business, respond to inquiries, and provide public adjusting services.

How We Use Information

We may use personal information to:

• Provide public adjusting services.
• Review, document, prepare, manage, and negotiate property insurance claims.
• Communicate with clients, prospective clients, insurance companies, contractors, consultants, and other claim-related parties.
• Respond to questions, consultation requests, and website form submissions.
• Maintain business records and improve our services.
• Protect our legal rights, comply with legal obligations, and prevent fraud or misuse.
• Send service-related communications. We may also send marketing communications where permitted by law, and you may opt out at any time.

How We Store Information

Ares Public Adjusters uses its own custom software to store and manage client and claim information. We do not use Salesforce.

We may also use trusted service providers for website hosting, data storage, email, communications, analytics, security, and other business operations. These providers are only permitted to use information as needed to provide services to us or as required by law.

How We Share Information

We do not sell personal information.

We may share information when reasonably necessary with:

• Insurance companies, adjusters, contractors, consultants, experts, attorneys, or other parties involved in a claim.
• Service providers who help us operate our website, software, communications, storage, and business systems.
• Government agencies, regulators, courts, or law enforcement when required by law.
• Other parties with your consent or at your direction.

If we use advertising or analytics tools that qualify as “sharing” under California privacy law, we will provide any required opt-out method.

Cookies and Tracking

Our website may use cookies and similar technologies to operate the site, understand visitor activity, improve performance, and support marketing or analytics.

Some browsers offer “Do Not Track” signals. Our website may not respond to all browser-based Do Not Track signals. Where legally required, we will honor applicable opt-out preference signals or provide another method to exercise privacy choices.

California Privacy Rights

California residents may have the right to:

• Know what personal information we collect, use, disclose, sell, or share.
• Request access to personal information.
• Request correction of inaccurate personal information.
• Request deletion of personal information, subject to legal and business exceptions.
• Opt out of the sale or sharing of personal information, if applicable.
• Limit the use of sensitive personal information, if applicable.
• Not be discriminated against for exercising privacy rights.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request. Authorized agents may submit requests on behalf of California residents where permitted by law.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, manage claims, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No website, software system, or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this website with a revised effective date.

Contact Us

For questions or privacy requests, contact: