Your Pasadena public adjuster
Pasadena is a short drive from our Glendale office, and we have handled claims here, including a smoke claim that went to appraisal. We work for you, not the insurance company. We inspect the property in person, deal with the adjuster and make sure the damage is fully documented and paid at what it really costs to repair or replace.
If your claim was denied, underpaid or delayed, or you are not sure the insurance company's number makes sense, call us before you agree to a settlement or sign anything.
What shapes insurance claims in Pasadena
Pasadena is known for older craftsman bungalows, historic districts and homes with original plaster, hardwood and millwork. When a pipe bursts or a roof leaks, repairing that kind of construction costs more than standard drywall and laminate, and insurance estimates often price it as if it were new tract housing.
The Eaton Fire in January 2025 sent smoke and ash across Pasadena and burned homes in neighboring Altadena, and some Pasadena homes took heavy smoke contamination. We took a Pasadena smoke claim to appraisal after a gap of about $40,000 opened between the carrier's estimate and the contractor's cleaning scope.
Foothill neighborhoods face wildfire and Santa Ana wind exposure, and the San Gabriel Valley sees its share of water losses from aging plumbing. Wind damage to older roofs and solar systems is another common claim.
Claims we handle in Pasadena
- Fire and smoke damage, including wildfire smoke and ash in homes that did not burn.
- Water damage, from burst pipes and failed supply lines to hidden leaks and mold disputes.
- Wind and roof damage, including partial repair offers when the whole roof needs replacing.
- Vandalism and burglary, from stolen belongings to broken doors and windows.
- Personal property and contents, so your belongings are valued fairly.
- Condo and HOA claims, where the master policy and the unit owner's policy both come into play.
How it works
- Free claim review. Tell us what happened. We look at your policy and the insurance company's position and tell you where you stand.
- Documentation. We inspect the property, document the damage and prepare a detailed estimate and photo report.
- Negotiation. We deal with the adjuster, respond to their estimate and push back on anything that was left out or undervalued.
- Appraisal if needed. When the two sides cannot agree, we can invoke the appraisal clause in your policy.
Public adjusters are paid a percentage of the amount recovered, and the fee is spelled out in a written contract before you sign anything.
Serving Pasadena and nearby areas
We work with property owners across Pasadena, including Old Pasadena, Bungalow Heaven, Linda Vista, Hastings Ranch, South Lake and East Pasadena. We also help clients in Altadena, Glendale and Los Angeles and across Los Angeles County.
Our office is at 414 N Orange St, Unit 107, Glendale, CA 91203. Get directions.
