Public adjusters in Los Angeles, CA

Ares Public Adjusters helps Los Angeles homeowners, condo owners, landlords and businesses document fire, smoke, water and wind damage and push the insurance company for a fair settlement.

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Serving
Los Angeles, CA
Phone
(818) 918-3332
California license
No. 6012529
Claim review
Free

Your Los Angeles public adjuster

Los Angeles is where most of our work happens, and our office is just up the road in Glendale. We inspect the property in person, deal with the insurance company's adjuster and handle the claim from the first walkthrough to the final payment. A public adjuster works for you, not the insurance company. Our job is to make sure the damage is fully documented and the claim is paid at what it really costs to repair or replace.

If your claim was denied, underpaid or delayed, or you are not sure the insurance company's number makes sense, call us before you agree to a settlement or sign anything.

What shapes insurance claims in Los Angeles

Los Angeles covers a lot of ground, and the claims change with the neighborhood. In the hills and canyons, from the Hollywood Hills to the Santa Monica Mountains, wildfire, embers and Santa Ana winds are the main worry. The January 2025 Palisades and Eaton fires also showed how far smoke and ash can travel, leaving damage in homes across the region that never burned. Insurance companies often underestimate that damage, especially in HVAC systems, ducts and attics.

Much of the city's housing is older, and a large share of it is apartments and condos. Aging supply lines, drain lines and water heaters fail, and a leak in one unit can damage several others. Condo owners often deal with two policies, the HOA's master policy and their own, and the two sides do not always agree on who pays for what.

Wind and roof damage is common during Santa Ana wind events, and a small repair offer on a roof that needs full replacement is one of the most frequent disputes we see. We took a roof claim in Shadow Hills, a neighborhood of Los Angeles, through appraisal to win a full replacement.

Claims we handle in Los Angeles

How it works

  • Free claim review. Tell us what happened. We look at your policy and the insurance company's position and tell you where you stand.
  • Documentation. We inspect the property, document the damage and prepare a detailed estimate and photo report.
  • Negotiation. We deal with the adjuster, respond to their estimate and push back on anything that was left out or undervalued.
  • Appraisal if needed. When the two sides cannot agree, we can invoke the appraisal clause in your policy.

Public adjusters are paid a percentage of the amount recovered, and the fee is spelled out in a written contract before you sign anything.

Serving Los Angeles and nearby areas

We work with property owners across the city, including the Hollywood Hills, Silver Lake, Echo Park, Eagle Rock, Studio City, Brentwood and the San Fernando Valley. We also help clients in Glendale, Burbank, Pasadena, Beverly Hills, West Hollywood and Pacific Palisades and across Los Angeles County.

Our office is at 414 N Orange St, Unit 107, Glendale, CA 91203. Get directions.

Frequently Asked Questions

Do you handle claims across the whole city of Los Angeles?

Yes. We work across Los Angeles, from the Valley to the Westside to the hills. Our office is in Glendale, and we inspect the property in person.

Do I need a public adjuster for a claim in Los Angeles?

You do not have to hire one, but it can help when the damage is large, the claim was denied or underpaid, or the insurance company's estimate is far below your contractor's. A free review can tell you whether it makes sense for your claim.

How much does a public adjuster cost?

Public adjusters are paid a percentage of what is recovered. The fee and everything else about the work is written into a contract that you can review before you sign. We are happy to go over it with you during a free review.

What should I do first after damage to my Los Angeles home?

Make sure everyone is safe and stop the source of the damage if you can. Take photos and video before any cleanup, keep damaged items when possible, save receipts for emergency costs and report the loss to your insurance company. Then call us before you agree to a settlement or sign anything.

Does my Los Angeles homeowners policy cover earthquake damage?

Standard homeowners policies generally do not. Earthquake coverage is usually a separate policy or endorsement, so check what you have. If you are not sure what your policy covers, we can review it with you during a free review.

Can you help if a leak from the unit above damaged my LA apartment or condo?

Yes. Leaks between units are common in older buildings. We document the damage, review which policies apply, including the HOA's and your own, and work with the insurance company on repairs and your belongings.

Get a second look before you sign.

A free review shows you what the insurer left out, what your policy covers and whether your claim is worth pursuing further.